Privacy Policy

Last updated: 7 July 2026

1. Who we are
AiGEO is a software provider offering a marketing console application. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website (aigeo.global) and our app.

Contact
AiGEO
Meydan Grandstand, 6th Floor
Al Meydan Rd, Nad Al Sheba, Nadd Al Shiba First
Dubai, UAE
Email: help@aigeo.global

2. What information we collect

Information you provide directly:
– Name and email address (when you register or contact us)
– Business name, website URL, and social media profiles (to set up tracking)
– Payment and billing information (processed securely via third party payment providers)
– Any other information you submit through forms, support requests, or account settings

Information we collect automatically:
– IP address and approximate location
– Browser type, device type, and operating system
– Pages visited, time spent, and interactions within the app
– Cookies and similar tracking technologies (see Section 7)

Information from third party sources:
– Publicly available data related to your business (rankings, listings, social profiles) used to provide our services
– Data from integrated platforms you connect to your account

3. How we use your information

We use your information to:
– Provide, maintain, and improve the AiGEO app and services
– Set up and manage your account
– Track and display your marketing visibility data (SEO, AI, social, local)
– Send you service related communications (account updates, alerts, recommendations)
– Send marketing communications (only with your consent, and you can opt out anytime)
– Process payments and manage billing
– Respond to support requests and enquiries
– Analyse usage patterns to improve the product
– Detect and prevent fraud or misuse
– Comply with legal obligations

4. Legal basis for processing

We process your personal data based on:
– Contract: To provide the services you signed up for
– Legitimate interest: To improve our product, prevent fraud, and communicate relevant updates
– Consent: For marketing communications and non-essential cookies
– Legal obligation: Where required by law

5. How we share your information

We do not sell your personal data.

We may share information with:
– Service providers: Payment processors, hosting providers, email services, and analytics tools that help us operate the app
– Legal authorities: If required by law, regulation, or legal process
– Business transfers: In the event of a merger, acquisition, or sale of assets

All service providers are required to handle your data securely and only for the purposes we specify.

6. Data retention

We retain your personal data for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymise your data within 90 days, unless we are required to retain it for legal or regulatory reasons.

7. Cookies and tracking

We use cookies and similar technologies to:
– Keep you logged in
– Remember your preferences
– Understand how the app is used (analytics)
– Improve performance and user experience

Types of cookies:
– Essential: Required for the app to function (cannot be disabled)
– Analytics: Help us understand usage and improve the product
– Marketing: Used only if you consent, to deliver relevant communications

You can manage cookie preferences through your browser settings or our cookie consent tool.

8. Your rights

Depending on your location, you may have the right to:
– Access the personal data we hold about you
– Correct inaccurate or incomplete data
– Delete your personal data (right to erasure)
– Restrict processing in certain circumstances
– Object to processing based on legitimate interest
– Port your data to another provider
– Withdraw consent at any time (without affecting prior processing)

To exercise any of these rights, contact us at neil@aigeo.global. We will respond within 30 days.

9. Data security

We take reasonable technical and organisational measures to protect your data, including:
– Encryption of data in transit (HTTPS/TLS)
– Secure storage with access controls
– Regular security reviews
– Limited access to personal data on a need to know basis

No system is 100% secure, but we take protection seriously and act quickly if any issue arises.

10. International transfers

Your data may be processed in countries outside the UAE. Where this happens, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

11. Children

AiGEO is not intended for use by anyone under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.

12. Third party links

Our website and app may contain links to third party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before providing any personal data.

13. Changes to this policy

We may update this privacy policy from time to time. If we make significant changes, we will notify you via email or a notice within the app. The “last updated” date at the top of this page reflects the most recent revision.

4. Contact us

If you have questions about this privacy policy or how we handle your data:

Meydan Grandstand, 6th Floor
Al Meydan Rd, Nad Al Sheba, Nadd Al Shiba First
Dubai, UAE
Email: help@aigeo.global

Here’s a GDPR section to add to the privacy policy (slot it in after Section 10, International Transfers, and before Children):

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11. GDPR (European Economic Area and United Kingdom)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), the following additional information applies to you under the General Data Protection Regulation (GDPR) and UK GDPR.

Data Controller
AiGEO is the data controller responsible for your personal data.
Contact: help@aigeo.global
Address: Meydan Grandstand, 6th Floor, Al Meydan Rd, Nad Al Sheba, Nadd Al Shiba First, Dubai, UAE

Legal bases for processing

Your rights under GDPR

In addition to the rights listed in Section 8, EEA and UK residents have the right to:
– **Lodge a complaint** with your local data protection supervisory authority if you believe your data has been processed unlawfully
– **Withdraw consent** at any time where processing is based on consent (this does not affect the lawfulness of processing before withdrawal)
– **Object to processing** based on legitimate interest, including profiling
– **Request restriction** of processing while a complaint or objection is being resolved
– **Data portability** (receive your data in a structured, commonly used, machine readable format)

To exercise any right, email help@aigeo.global. We will respond within 30 days. If a request is complex, we may extend this by up to 60 days with notice.

**International transfers from EEA/UK**

Your data may be transferred to and processed in countries outside the EEA/UK, including the UAE. Where this happens, we rely on:
– Standard Contractual Clauses (SCCs) approved by the European Commission
– UK International Data Transfer Agreement (IDTA) or UK Addendum where applicable
– Any other appropriate safeguards recognised under GDPR

**Data Protection Officer**

AiGEO does not currently appoint a formal Data Protection Officer. For all privacy related enquiries, contact help@aigeo.global.

**EU/UK Representative (if applicable)**

If required under Article 27 of the GDPR, we will appoint a representative in the EEA or UK and update this section with their contact details.

**Automated decision making**

We do not use automated decision making or profiling that produces legal or similarly significant effects on you.

Cookie Policy: AiGEO Global

Last updated: 8 June 2026

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1. What are cookies?
Cookies are small text files placed on your device when you visit a website or use an app. They help the site remember your preferences, understand how you use it, and improve your experience.

Similar technologies (like pixels, local storage, and session storage) work in comparable ways. When we say “cookies” in this policy, we mean all of these.

2. Who places cookies?

**First party cookies** are placed by AiGEO (aigeo.global) directly.

**Third party cookies** are placed by services we use to operate, analyse, and improve the site (for example, analytics providers or payment processors). These third parties have their own privacy policies.

3. What cookies we use

Essential cookies
These are required for the site and app to function. They cannot be disabled.

Analytics cookies
These help us understand how visitors use the site so we can improve it.

Analytics cookies are only placed with your consent (unless strictly necessary for service operation).

Functional cookies
These remember your preferences and settings to provide a better experience.

Marketing cookies
These are used to deliver relevant communications and measure campaign effectiveness. They are only placed with your explicit consent.

4. How long do cookies last?

**Session cookies** are deleted when you close your browser.

**Persistent cookies** remain on your device for a set period (typically 30 days to 12 months) or until you delete them manually.

5. Your choices (how to manage cookies)

Cookie consent tool
When you first visit aigeo.global, we ask for your consent before placing non-essential cookies. You can change your preferences at any time by clicking the cookie settings link in the site footer.

Browser settings
You can also control cookies through your browser:
– **Chrome:** Settings → Privacy and Security → Cookies
– **Firefox:** Settings → Privacy and Security → Cookies and Site Data
– **Safari:** Preferences → Privacy → Manage Website Data
– **Edge:** Settings → Cookies and Site Permissions

What happens if you disable cookies?
– Essential cookies cannot be disabled (the site will not function without them)
– Disabling analytics cookies means we cannot learn how you use the product (but your experience is unaffected)
– Disabling functional cookies may mean some preferences are not remembered
– Disabling marketing cookies means you will not receive personalised ads from us

6. Specific third party cookies

We may use the following third party services (this list may be updated as our tools change):

7. Do Not Track signals
Some browsers send a “Do Not Track” (DNT) signal. There is no universal standard for how websites should respond to DNT. Currently, we do not alter our practices based on DNT signals, but we honour cookie consent preferences you set directly.

8. Cookies and GDPR / ePrivacy
If you are located in the EEA or UK:
– We obtain consent before placing non-essential cookies (in compliance with the ePrivacy Directive and GDPR)
– You can withdraw consent at any time through our cookie settings
– Essential cookies are placed under the “strictly necessary” exemption and do not require consent

9. Changes to this policy
We may update this cookie policy when we add or remove tools and services. The “last updated” date at the top reflects the most recent revision. Significant changes will be communicated via a notice on the site.

10. Contact us
If you have questions about our use of cookies:

Meydan Grandstand, 6th Floor
Al Meydan Rd, Nad Al Sheba, Nadd Al Shiba First
Dubai, UAE
Email: help@aigeo.global